Donatekart: Creating a Retail Market in the Indian Philanthropic Space

Donatekart: Creating a Retail Market in the Indian Philanthropic Space

July 10, 2019 | Author: Anil Kumar Reddy

Four years ago when Chennai was hit by a flood that killed 500 people, I happened to be the first volunteer for Goonj to start their relief operations. Goonj is one of the reputed charities in India, focusing on disaster relief among many other activities, and donors from across the country started sending relief material to us immediately. My work was to sort out the material and then distribute it to the villages that were intensely affected by the floods. 

One of the things that struck me during my stay in Chennai is that a lot of people were sending us food, clothes, and water, but the necessary supplies on the ground were something else. That is when the idea of Donatekart was born. We wanted to convey to donors what exactly is needed in affected areas so that they can meet the needs of the areas they want to donate to. Thanks to Raj Jaswa, a Silicon Valley-based serial entrepreneur who taught us entrepreneurship for a year in college, I was able to take the plunge and start Donatekart right after college with his mentorship. 

India has always been a generous country since ancient times, with the highest form of charity being traditionally donating food (Anna Daan). However, it is worrisome to see that this has changed for the worse in the past few decades. Individual charity in India is now among the lowest worldwide, in spite of the widening gap of the income disparity between the rich and poor. If you look at the individual charity as a percentage of GDP, it is less than 0.05% ( ~$2.7B) in India, compared to 1.7% in the US ( ~$250B).

This speaks volumes about the current state of the Indian philanthropic sector. How many times have you come across an NGO and wanted to help them out, but hesitated due to the lack of transparency of the process? Here are some of the reasons why Indians are not giving confidently to charities:

1) Strong Distrust in the social sector due to lack of transparency & accountability

2) Lack of convenience to give

3) Inability to determine how the funds are utilised

4) Inefficient mechanism resulting in only 60-70% of funds reaching the end beneficiary

We set out to solve these issues through Donatekart. The lack of transparency in the social sector is a major deterrent when it comes to making a donation, which is why we only onboard reliable NGOs after doing a background check. Through Donatekart, making a donation has never been easier. Consider an orphanage launching a campaign on Donatekart where they list items like notebooks, school bags, uniforms, etc. Donors who wish to contribute can now browse this list easily, and similar to online shopping, they can now shop for the NGO by paying for these products. Donatekart will then deliver these items to the NGO, who then send updates with photos and videos of distribution. 

100% of the products donated go to the NGOs on the platform, as we generate our revenue from the vendors we buy the products from. Since we purchase in bulk, we always leverage on the purchase thus sustaining the business, without taking any fee in order to run a campaign or make a donation. 

Donatekart is a way to come back to the Indian traditional way of giving, using the marvels of technology. We have started making people ‘donate in kind’ again, with the help of concepts like crowdfunding and e-commerce.

Food distribution drive during Puri Rath Yatra

Thanks to the Bill & Melinda Gates Foundation who invited me for the Greater Giving Summit in Seattle, I had the opportunity to visit the US for the first time a couple of months ago. I visited all the major cities in the US and met the Indian community in those areas and saw how passionate they are to give back to India. Over 35% of our donations currently come from this group and it is growing exponentially.

So far, 50,000 donors have used the portal, assisting 700 NGOs. We have delivered $1.2M worth of products, and we’re just getting started. We are now expanding this model into Indian religious giving, as well as trying to expand to US and UK markets. We plan to reach a million donors and raise $15M in the next three years. 

Check out Donatekart’s website and Facebook to learn more. You can also reach Anil at or by phone number +91 8446638884.


Anil Kumar Reddy started Donatekart, an online donation platform with a vision to bring transparency in the Indian philanthropic sector. Anil studied his B.Tech in NIT Nagpur and started Donatekart right after college with his friend Sandeep Sharma. Donatekart is a team of 12 people based in Hyderabad. It has won many awards like Nasscom Social Innovation Award and 40 Under 40 by Indian Express. Recently they have raised over 350,000$ as a seed investment by Letsventure to reach a million Donors & raise 15M$ for charities.